Helpdesk update is live!
- Apr 17
- 1 min read
In the pursuit of improving our maintenance and support capability, we are pleased to announce the latest update to Helpdesk is now live.
There has been a number of additional features which provide better collaboration and automation including:
Submit tickets anytime, from anywhere with internet access.
Real time ticket dashboard offering complete visibility.
Centralised communication timeline
Mobile Friendly Access
... all enabling better response times
If you have a current maintenance/support contract with us and haven't already got access to the new Helpdesk, then please do reach out to speak to one of our experts on +44 (0)121 782 7200 or email support@panoptech.co.uk for more information.
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