Voice over IP is a new challenge facing every business that is looking to upgrade or implement telephony. The technology has developed significantly over the last few years but there are still many aspects that need to be addressed to ensure that the business benefits are achieved from its implementation. Backward compatibility with legacy systems is a major hurdle for many systems providing a difficult migration path for larger organisations. Resilience and reliability are other concerns as historically voice services have been ultimately reliable with built in resilience. Maintaining network security through implementation is often overlooked or traded from user functionality. Panoptech have extensive expertise in the design and implementation of Voice Systems. Our approach is based upon adherence to sound project methodology and technical leadership.

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